ZK COMMUNITYHELP CENTER
Frequently Asked Questions
Find answers about access, subscriptions, Script Hub, Dashboard, TrackStat, and ZK Community support.
What is ZK Community?
ZK Community provides Script Hub, Dashboard, TrackStat monitoring, documentation, subscriptions, and community support in one service.
Is ZK Community affiliated with Roblox?
ZK Community is an independent community service and is not affiliated with, endorsed by, supported by, or sponsored by Roblox Corporation.
Which games are supported?
The current list and status of games are shown in the Supported Games section on the homepage. Working means the experience is currently available, Updating means changes are in progress, and Patched means it is currently unavailable. Availability can change, so not every listed game is always available.
How do I generate an API key?
With active access, open Dashboard Scripts and use Generate API Key. Keep the API key private and do not share it with anyone.
What is an account slot?
An account slot determines how many accounts can be registered or used under your active plan.
What is TrackStat?
TrackStat provides monitoring features for supported experiences. The information available to you can be viewed through Dashboard according to your access.
Why is my API key or Script Hub access not working?
Check your access expiration, registered account, game status, service announcements, and whether the API key was copied correctly. If the issue continues, contact support.
Why has my paid access not activated?
Check the transaction status and confirm that you are using the correct account. Do not send sensitive payment information. Contact support if you still need help.
Can I request a refund?
Refund requests follow the Refund Policy, and each request is reviewed according to that policy.
How do I protect my account and API key?
Never give your password, Discord token, API key, or payment information to anyone. Review the Terms of Service for the rules that apply when using ZK Community.
How can I contact support?
Open the Contact page to access the official ZK Community Discord channel.